Terms & Conditions
Shop information
LINEEYE CO., LTD.
Address
4F., Marufuku Bldg., 39-1, Karahashi Nishihiragaki-cho,
Minami-ku, KYOTO, 601-8468, JAPAN
Hours of Operation:
Monday - Friday
9:00 - 12:00, 13:00 - 17:30 JST (UTC+9)
Closed on Saturday, Sunday and Japanese national holidays.
Minami-ku, KYOTO, 601-8468, JAPAN
Hours of Operation:
Monday - Friday
9:00 - 12:00, 13:00 - 17:30 JST (UTC+9)
Closed on Saturday, Sunday and Japanese national holidays.
Phone
+81-75-693-0161
Fax
+81-75-693-0163
Contact person
Sales department
Shipping & Handling
Shipping fee
Shipping fee may vary depending on volume weight and area.
Import duties, VAT and all other charges incurred after LINEEYE WEB STORE send out the items are at the buyer's expense.
Shipping fee may vary depending on volume weight and area.
Import duties, VAT and all other charges incurred after LINEEYE WEB STORE send out the items are at the buyer's expense.
How to Order
Online ordering
Shipping timeframe
All items will be shipped by DHL EXPRESS WORLDWIDE.
It takes 3-10 days under normal conditions.
Note: It may take more time when the product is stuck at customs.
It takes 3-10 days under normal conditions.
Note: It may take more time when the product is stuck at customs.
Payment
PayPal
Exchanges/returns/cancellations
We do not accept any returns or exchanges except for following cases;
1. When the delivered item is not what you ordered
2. When the delivered item is defective at the moment of shipment
If you want to apply this, you must contact us within 7 days from the date of the receipt. After the 7 days passed, we do not accept any returns or exchanges.
Any returns or exchanges must be authorized by us.
You cannot cancel your order after we dispatched it.
1. When the delivered item is not what you ordered
2. When the delivered item is defective at the moment of shipment
If you want to apply this, you must contact us within 7 days from the date of the receipt. After the 7 days passed, we do not accept any returns or exchanges.
Any returns or exchanges must be authorized by us.
You cannot cancel your order after we dispatched it.